Case Study: UNC Health Care

With the help of Eggplant, UNC Health Care has been able to see a fast ROI. Eggplant has also allowed UNC Health Care to significantly reduce both the time and resources necessary for their integrated EPIC testing.


UNC Health Care ( is an integrated healthcare system based in Chapel Hill, North Carolina. The organization comprises UNC Medical Center, UNC Faculty Physicians, UNC School of Medicine, UNC Rex Healthcare, Chatham Hospital, Johnston Health, Pardee Hospital, Caldwell Memorial, Nash UNC Health Care, Wayne UNC Health Care, UNC Lenoir Health Care, UNC Rockingham Health Care, Onslow Memorial Hospital, UNC Physicians Network, UNC Health Alliance and UNC Senior Alliance.

With 31,000 employees and about 3,000 medical staff, UNC Health Care aims to bring high-quality, patient-centric care to all of North Carolina.

The organization relies on its more than 700 IT employees to stay on the cutting edge of technology and effectively update and manage its Epic Electronic Health Record. Having such a large IT shop is invaluable, given the very competitive market in which it operates.

Aside from basketball competition, we’re pretty much surrounded by six other large healthcare systems that we directly compete with for patients,” explains Wayne Hadley, director for IT planning and project management at UNC Health Care. One key way UNC Health Care differentiates itself is by staying current with Epic. “We’ve rolled out more modules within Epic than nearly any other hospital our size, nationwide,” says Dave Hester, testing coordinator at UNC Health Care. “So, we have a tighter integration point between our core business and some of our ancillary products.
— Wayne Hadley, director for IT planning and project management at UNC Health Care