Customer Experience Insights (CXI) helps you increase engagement, conversions, and revenue by analyzing and optimizing your digital experience in production. CXI works by monitoring everything about your digital experience from user behavior and conversions to performance and functionality, understands how the technical behaviors drive business outcomes, identifies bottlenecks, and recommends optimizations to improve your conversions.
Key Benefits of Customer Experience Insights (CXI)
Comprehensive User and Server Monitoring
Monitor everything about your digital experience with reliable real-user and synthetic monitoring
Intelligent analytics helps you to quickly understand technical issues impacting your digital experience, which user segments these are impacting, and why they happened
Understand how technical behaviours drive business outcomes and where to focus your development and infrastructure investment
Automatically analyze performance to identify bottlenecks and optimizations