Customer Experience Insights: helping organizations increase revenue and conversions through faster, web-based apps.
Customer Experience Insights bring together a suite of products that are all designed to help you deliver better customer experiences. Use solutions such as Real Customer Insights to track actual activity against positive business outcomes, such as basket conversion in retail, successful target strikes in defense, and completed transactions in telecom. Monitoring Insights, our synthetic monitoring solution, gives you uniquely reliable information about the technical behavior of software in production. Applying data science to the resulting, combined information helps identify changes to your site that can result in a higher NPS, happier customers, and revenue growth.
To learn more about Customer Experience Insights solutions, please select from:
If you want to try out one of our products, please make a request to Try Eggplant.